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| Frequently Asked Questions How long after I order will it take me to receive my Bat? It normally takes between 2-5 days to process your order and make your bat and then an additional 3-5 business days for shipping. Total time is normally 7-5 business days. Because we custom-make every bat to your specifications, there is no additional time required for laser engraving. Is your eCommerce Secure? Yes. Once you have selected your bat and choose to Checkout, you are directed into a secure PayPal site for checkout using an major credit card, or an existing PayPal account if you prefer. BuyWoodBats.com chose PayPal because of their expertise in handling eCommerce transactions securely and smoothly. PayPal (owned by eBay) is the largest processor of online transactions in the world. Do I have to open a PayPal account during Checkout? No. Once you have entered your credit card information, you have the option to not create a PayPal account. However, if you are planning on purchasing from us again, or using PayPal to transact on another website, it is recommended that you create an account. That way, you won't have to enter your personal information again when you go to checkout. How do I tell you what to engrave on my Bat? Each Bat order page has one button to order the bat without inscription and another button to order with inscription. If you order a bat which includes inscription, you will be asked to provide the text you want engraved on your bat during checkout. You may have up to 14 characters engraved on your bat. If you don't provide text, we will inscribe your name on the bat, so just leave the field blank. If you have any questions about inscription, send an email to internet@buywoodbats.com. How much do you charge to ship? Our shipping charges for US orders are based on the number of bats on your order. Additional charges may apply on International Orders. We will send you an email advising you of any additional charges before shipping. Do you charge tax on online orders? We charge sales tax of 7.75% on orders to California addresses in compliance with state and federal law.
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